Refund policy

Return & Refund Policy – House of Perfection

At House of Perfection, we are committed to delivering quality furniture and ensuring customer satisfaction. Please read our Return & Refund Policy carefully before making a purchase.

Return Policy

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, unassembled, and in original packaging.

  • Product must be in the same condition as received.

  • Order number or proof of purchase is required.

Non-Returnable Items:

  • Customized or made-to-order furniture

  • Sale or clearance items.

Damaged or Defective Items

  • If your item arrives damaged or defective, please contact us within 48 hours of delivery.

  • Share clear photos or videos for verification.

  • After approval, we will arrange a replacement or refund.

Refund Policy

  • Once the returned item is received and inspected, you will be notified.

  • Approved refunds will be processed within 5–7 business days.

  • Refunds will be issued to the original payment method.

  • Delivery or shipping charges are non-refundable, unless the issue is from our side.

Exchange Policy

  • Exchanges are allowed subject to availability.

  • Any price difference must be paid by the customer.

Return Shipping

  • Return shipping costs are the customer’s responsibility, except in cases of damaged or incorrect items sent by us.

  • We recommend using a trackable courier service.